Cookie Policy

Susquehanna Auto, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies on our website, and your choices regarding cookies. By using our website at susquehannaautohub.org, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to recognize your device, remember your preferences, and improve your browsing experience.

Cookies can be classified in several ways:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
• First-Party Cookies: Cookies set by the website you are visiting
• Third-Party Cookies: Cookies set by third parties, such as analytics providers or advertising networks

2. Types of Cookies We Use

We use different types of cookies for various purposes. Below is a detailed description of each category:

2.1 Essential/Strictly Necessary Cookies

These cookies are necessary for the website to function properly and cannot be turned off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block these cookies, but some parts of the website may not work properly.

Cookie Name	Purpose	Duration	Provider
cookie_consent	Stores your cookie consent preferences	1 year	Susquehanna Auto
session_id	Maintains your session while browsing the website	Session	Susquehanna Auto
csrf_token	Security token to prevent cross-site request forgery	Session	Susquehanna Auto

2.2 Analytics/Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to analyze website traffic, identify popular pages, and improve our website's performance and user experience.

Cookie Name	Purpose	Duration	Provider
_ga	Google Analytics - distinguishes unique users	2 years	Google LLC
_ga_*	Google Analytics - maintains session state	2 years	Google LLC
_gid	Google Analytics - distinguishes users	24 hours	Google LLC
_utm*	Google Analytics - campaign tracking	Up to 6 months	Google LLC

2.3 Marketing/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies may be set by third-party advertising networks with our permission.

Cookie Name	Purpose	Duration	Provider
_fbp	Facebook Pixel - tracks conversions	3 months	Meta Platforms
fr	Facebook - delivers targeted advertising	3 months	Meta Platforms

3. Third-Party Cookies

We use services from third-party providers that may set their own cookies on your device. These third parties have their own privacy policies and cookie practices, which we encourage you to review.

3.1 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of our website, including your IP address (which may be anonymized), browser type, referring pages, and pages visited. This information is used to evaluate website usage and compile statistical reports.

For more information about Google Analytics cookies and how to opt out, visit: Google Analytics Opt-out.

3.2 FormSubmit

We use FormSubmit (formsubmit.co) for processing contact form submissions. FormSubmit may use cookies to prevent spam and abuse. For more information, see FormSubmit's privacy policy at: formsubmit.co/privacy.

3.3 Content Delivery Networks (CDN)

We may use content delivery networks to serve static assets such as images, CSS, and JavaScript files. These services may set cookies to optimize content delivery.

4. How to Manage Cookies

You have several options for managing cookies. Please note that blocking or deleting cookies may impact your experience on our website and limit certain functionality.

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View the cookies stored on your device
• Accept or reject all cookies
• Block third-party cookies
• Delete all cookies when you close your browser

Instructions for managing cookies in popular browsers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
• Safari: Preferences > Privacy > Manage Website Data
• Opera: Settings > Advanced > Privacy and security > Cookies

4.2 Mobile Device Settings

On mobile devices, you can manage cookies through your device settings or browser settings. Most mobile browsers offer similar cookie management options as desktop browsers.

4.3 Opt-Out Tools

You can also use third-party opt-out tools to manage cookies and tracking:

• Network Advertising Initiative (NAI): networkadvertising.org/choices
• Digital Advertising Alliance (DAA): aboutads.info/choices
• Your Online Choices (Europe): youronlinechoices.com

5. Cookie Preferences

When you first visit our website, you will see a cookie consent banner that allows you to choose which types of cookies you accept. You can:

• Accept All: Enable all cookies including analytics and marketing cookies
• Reject All: Only essential cookies will be enabled
• Cookie Settings: Choose specific cookie categories to enable or disable

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by using the consent management tool. Your preferences will be stored for one year, after which you will be prompted to provide new consent.

6. Impact of Disabling Cookies

While we respect your right to privacy, disabling certain cookies may affect your experience on our website:

6.1 Essential Cookies

If you block essential cookies in your browser settings:

• Your cookie consent preferences will not be saved
• Security features may not function properly
• Some website features may be unavailable

6.2 Analytics Cookies

If you disable analytics cookies:

• The website will still function normally
• We will not be able to understand how you use our website
• We may not be able to improve our website based on user feedback

6.3 Marketing Cookies

If you disable marketing cookies:

• The website will function normally
• You may still see advertisements, but they will be less relevant
• You will not be tracked across websites for advertising purposes

7. Legal Basis for Cookie Use (GDPR & CCPA)

7.1 GDPR (European Union)

Under the General Data Protection Regulation (GDPR) and the ePrivacy Directive, we are required to obtain your consent before storing or accessing non-essential cookies on your device. Our cookie consent mechanism provides a clear and affirmative opt-in before enabling analytics and marketing cookies.

You have the right to:

• Access information about cookies used on our website
• Withdraw consent at any time
• Request information about data collected through cookies
• Request deletion of your data

7.2 CCPA (California, USA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including data collected through cookies:

• Right to Know: You can request information about what personal information we collect and how it is used
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt-out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your CCPA rights, please contact us at info@susquehannaautohub.org with "CCPA Request" in the subject line.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• We may display a notification on our website informing you of significant changes
• For material changes, we may require you to provide new consent

We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

10. Related Policies

This Cookie Policy should be read in conjunction with our other policies:

• Privacy Policy - Our overall approach to data protection
• Terms of Service - Terms governing your use of our website
• Accessibility Statement - Our commitment to accessibility

If you have any questions or concerns about our use of cookies, please do not hesitate to contact us.